Shipping & Returns

Shipping
Shipping is fast to world wide.We choose USPS,DHL,TNT,UPS,etc, we guarantee the best quality, newest design, and big discount price. All orders placed online are usually shipped within 24 hours. After we shipped product out,you will receive an e-mail from us with your tracking number.Delivery time is depend on country of destination.Normally take 5-8days.
Signature Required
A signature is required on delivery of your order.If there is no one available at the delivery address, you will not receive it.To claim the item,you have to pick up the item at the delivery company within a time frame shown on the card left at your place when you missed the first time delivery.
Returns
No matter what reasons If you wanna cancell or exchange or returns,just make sure the package is original and contact us to process.To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Shipping Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued.Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment. 30 days Free Easy Returns for all orders.
Back

We're often told to "think on our feet," but rarely "about them." At Rockport, we do both. We scrutinize every line and nuance of our shoes, from first sketch to final product. We're dedicated to more than mere aesthetics, and our commitment goes far beyond our drive to innovate. We spend countless hours poring over every detail, because ultimately, it's not about us, or the shoes. It's about you. Over the years, we've walked side by side with the people who wear our shoes, getting to know them, their hopes, dreams, and needs, inside and out. No two people, or strides, are alike. No two days are ever the same. There will never be one solution for everyone. Others might balk at this reality, but we're galvanized by it, driven to create and discover what more we can do, what else we can offer. Because if you can't say that you've done right by yourself and those around you, you haven't done very much at all. Thoughtfulness will always trump trends, and generosity of spirit will always outweigh the bottom line. Life is an incredible, rich journey filled with adventures and people to share them with.

 
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